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Our products are designed to offer comfort, encouragement, and support. They are not medical or therapeutic devices and are not a substitute for professional care.

Faith Factory is rooted in lived experience and built to support: • Individuals in recovery • People navigating mental health challenges • Loved ones and support systems • Professionals in the field We also partner with recovery centers, organizations, and small businesses aligned with our mission.

Many of our designs are inspired by real experiences—recovery journeys, mental health challenges, and the quiet moments that shape healing. We focus on creating pieces that feel: • Honest • Supportive • Non-judgmental Nothing is created to exploit pain—only to support people through it.

Faith Factory offers a curated selection of: • Apparel • Fidgets & sensory tools • Stickers & affirmation items • Gifts for recovery, mental health, and support systems Everything is chosen with intention—often by people with lived experience.

A: The Sobriety Social Club shirt is a one of a kind that features an image of Bill Wilson's Akron home, symbolizing a significant location in the history of the 12 steps of Alcoholics Anonymous. This shirt serves as a powerful way to showcase your dedication to sobriety and embrace your journey to recovery. It is perfect for counselors, sober individuals, and anyone in the sober community who wants to proudly display their commitment. Made from high-quality materials, this shirt is not only comfortable but also a source of inspiration and motivation for those dedicated to mental health well-being and sobriety recovery. Whether you're attending meetings, offering support, or simply living your daily life, this shirt is a meaningful and stylish addition to your wardrobe. Sobriety Social Club - AA Fellowship | Cream Shirt https://www.wix.app/stores/7f336d11-f4ed-43b2-96ed-40ffff106331/catalog/2414b756-50ca-6c78-a72a-6b5d563185e6?d=https://www.faithfactory.shop/product-page/sobriety-social-club-cream-shirt Sobriety Social Club Shirt https://www.wix.app/stores/7f336d11-f4ed-43b2-96ed-40ffff106331/catalog/72c40a4a-2920-f339-fe6b-e0e457db2a98?d=https://www.faithfactory.shop/product-page/sobriety-social-club-shirt

Faith Factory is built from lived experience, and giving back is part of how we operate—not an add-on. Here’s what that looks like in practice: • We employ and collaborate with people in recovery or directly impacted by mental health and addiction. Many of our products are created, packed, or supported by individuals who understand this journey firsthand. • We partner with organizations doing real work in the community, including the Rogers Behavioral Health Foundation and Herrington Alumni Foundation, as well as sober living homes and recovery programs. We support through product donations, collaborations, and ongoing relationships. • We intentionally source from small businesses and makers with aligned values. Many of the products we carry come from creators connected to recovery, mental health advocacy, or ethical production. • We create and distribute care packages that have reached treatment centers, therapists, families, and individuals navigating difficult seasons—offering comfort in moments when it’s needed most. • This work is personal to us. Faith Factory exists because of recovery, and everything we build is a way of giving that forward—through real support, not just words.

We prioritize comfort, quality, and long-term wear in every piece we make. Our apparel is made from a blend of premium materials, including: • Supima cotton (ultra-soft, durable, and holds its shape) • Organic cotton (breathable and responsibly sourced) • Bamboo blends (lightweight, soft, and flexible) • Recycled polyester (adds durability and structure) Each fabric is chosen for how it feels on your body, how it holds up over time, and how it performs after repeated washes. Our apparel is designed in-house and tested by our team—many of whom are in recovery or closely connected to it—so we focus on creating pieces that feel comfortable, reliable, and easy to wear in everyday life.

We ship all orders within 3-5 business days of receiving them. Delivery time depends on the shipping method chosen at checkout, usually ranging from 1-5 business days. If there are any delays, we’ll contact you via email. Need it by a specific date? Reach out to us, and we’ll do our best to help! 😊

Once your order ships, you’ll receive an email with a tracking number. If you don’t see it: • Check your spam or promotions folder • Or reach out to us at hello@faithfactory.shop(mailto:hello@faithfactory.shop)

A preorder allows you to reserve an item before it arrives to us. Due to high demand (especially for items like NeeDoh), this helps ensure you don’t miss out.

Preorders are final sale and cannot be canceled or refunded once placed. We clearly label preorder items so you can make an informed decision before purchasing.

Due to the nature of our products and small-batch fulfillment: • We do not accept returns, exchanges, or cancellations • Preorder items are final sale However, if your order arrives damaged or incorrect, please contact us—we will absolutely make it right.

We accept all major payment methods available through our secure checkout, including: • Credit & debit cards • PayPal, Google Pay, Apple Pay, and Afterpay Choose the one that works best for you at checkout.